USER MANUAL & PRODUCT

Things to consider when working with Multiwood

Substitute for Wood. Built for Long-Lasting Performance.

Thank you for choosing Thomson Multiwood. Our advanced UPVC and WPC solutions are designed to deliver durability, moisture resistance and long-lasting performance for residential and commercial applications. To achieve the best results and ensure the longevity of your Multiwood products, please follow the handling, processing, installation and maintenance guidelines provided below.

01 / IMPORTANT NOTICE – BEFORE PROCESSING

Inspect every sheet before work begins

Before cutting, machining, laminating or installing any Multiwood product, carefully inspect the sheets and panels.

INSPECTION CHECKLIST

Before cutting, machining, laminating or installing any Multiwood product, carefully inspect the sheets and panels.

Verify the product name, thickness, dimensions and quantity against the purchase invoice.
Open and inspect the sheets on both sides before starting any work.
Check for visible scratches, surface damage, colour variations, bends or other defects.
For coloured and laminated boards, check colour consistency and surface finish.
Report any visible manufacturing or transportation defects to the supplier before processing.
Do not proceed with cutting, machining or installation if any visible defect is identified.

IMPORTANT

Once the sheets have been cut, processed, modified or installed, claims relating to visible pre-existing defects may not be accepted.

02 / STORAGE & HANDLING

Store sheets flat and supported

Proper storage and handling help maintain the original shape, dimensional stability and surface quality of Multiwood sheets.

Always store sheets horizontally on a flat, level and even surface.
Ensure the supporting base is sufficiently stable and provides adequate support.
Keep sheets properly aligned to prevent bending or deformation.
Avoid storing sheets vertically for extended periods.
Do not drag sheets across rough surfaces, as this may cause scratches.
Keep products in a clean, dry and well-ventilated storage area.
Protect sheets from excessive heat, direct sunlight during storage and chemical exposure.
Handle sheets carefully during loading, unloading and transportation.

03 / CUTTING & EDGE FINISHING

Cut and finish with suitable equipment

Thomson Multiwood sheets can be processed using suitable woodworking and panel-cutting equipment.

Recommended Practices:

Use appropriate hand cutters, circular saws, panel saws or other suitable cutting equipment.
Ensure cutting tools and blades are sharp and suitable for the material.
Support the sheet properly on a flat, stable working surface during cutting.
Avoid excessive vibration or unsupported overhanging sections.
Cut according to the required project dimensions.
Smooth rough edges using suitable sanding equipment.
Ensure all cut edges are properly finished before assembly or installation.

Note: Always follow the equipment manufacturer’s safety and operating instructions.

04 / SURFACE PREPARATION

Prepare the surface before finishing

Proper surface preparation is important when painting, polishing or applying decorative finishes.

Clean the surface and remove dust, dirt and processing residues.
Smooth minor scratches and rough areas using suitable sandpaper.
Use appropriate putty to fill screw holes, joints and minor gaps.
NC putty, polish putty or other compatible fillers may be used where required.
Allow the filler to dry properly before sanding.
Sand the repaired areas to achieve a smooth and even surface.
Ensure the surface is clean and dry before applying the final finish.

05 / LAMINATION & ADHESIVE APPLICATION

Apply laminates with balanced bonding

Multiwood and WoodPlus WPC boards can be finished with suitable laminates and decorative surfaces.

Recommended Practices:

Lamination is optional and should be selected according to the project requirements.
Where applicable, laminate both sides of the sheet using laminates of equal or similar thickness to minimise the possibility of warping or bending.
Avoid applying laminate to only one side where balanced finishing is required.
Use high-quality adhesives recommended for the selected board and laminate.
Follow the adhesive manufacturer’s application and curing instructions.
Ensure proper bonding without air gaps, bubbles or uneven pressure.

FOR MAGNUM PET LAMINATED BOARDS

Magnum boards come with a ready-to-use PET laminated finish on both sides. Additional painting, polishing or lamination is generally not required. Use suitable edge bands and finishing methods to achieve a clean final appearance.

06 / SCREWING & ASSEMBLY

Use compatible fasteners and hardware

Proper fastening techniques help ensure strong joints and reliable furniture construction.

Use suitable screws and fasteners compatible with the selected Multiwood product.
Use appropriate pilot holes wherever required.
Avoid excessive tightening, which may damage the board or fastening area.
Maintain suitable distances between screws and board edges.
Use suitable adhesives for additional joint strength where required.
Ensure all assembled components are properly aligned and supported.
Use appropriate hardware and installation accessories for the intended application.

FOR WOODPLUS WPC BOARDS

Their composite construction provides good screw and nail holding strength, making them suitable for furniture and cabinet applications.

07 / PAINTING & SURFACE FINISHING

Follow the recommended finishing process

Multiwood products can be used with their natural finish or customised according to interior design requirements.

For Painting Applications:

Use compatible PU-based primers and suitable automotive-grade paints.
Apply an appropriate primer before painting.
Follow the paint and primer manufacturer’s recommendations.
Ensure the surface is clean, dry and properly prepared.
Paint can be applied using a suitable brush, roller or spray gun.
Apply coatings evenly to achieve a consistent finish.
Allow sufficient drying time between coats.
Allow the painted components to dry in a clean, dust-free environment.
Avoid drying freshly painted components under direct sunlight.

08 / PRODUCT-SPECIFIC GUIDELINES

Guidance for every Multiwood solution

Follow the specific handling, processing and maintenance recommendations for the product you have selected.

A. THOMSON MULTIWOOD UPVC BOARDS

Suitable for kitchen cabinets, bathroom furniture, wardrobes, cupboards, wash areas and other interior applications.

Store flat and handle carefully to prevent physical damage. Use suitable cutting and machining equipment. Use compatible screws, adhesives and finishing materials. Clean the surface using a soft cloth and suitable mild cleaning solutions. Avoid harsh chemicals and abrasive cleaning materials.

B. THOMSON WOODPLUS WPC BOARDS

Suitable for kitchen cabinets, wardrobes, partitions, ceilings, furniture and signboards.

Compatible with laminates, veneer, putty and paint. Use appropriate screws and fasteners for strong assembly. Follow recommended surface preparation and finishing procedures. Ensure proper support and alignment during installation.

C. THOMSON MAGNUM LAMINATED BOARDS

PET laminated sheets feature a ready-to-use finish on both sides.

Handle carefully to avoid scratches during transportation and processing. Use suitable cutting tools to achieve clean edges. Use matching edge bands for a professional finish. Avoid unnecessary painting, polishing or additional lamination. Clean using a soft cloth and mild cleaning solutions.

D. THOMSON SOLID WPC DOOR PANELS & FRAMES

Verify the required dimensions, thickness and specifications before installation.

Ensure the door opening and frame dimensions are measured correctly. Use suitable hardware, hinges, locks and accessories. Follow appropriate installation procedures and manufacturer recommendations. Use compatible screws and fastening accessories. Ensure proper alignment and secure fixing during installation. CNC routing and customised finishing should be carried out using suitable equipment and professional workmanship.

INSTALLATION NOTE

For best results, door installation should be performed by experienced installers.

09 / CLEANING & MAINTENANCE

Keep surfaces clean and maintained

Thomson Multiwood products are designed for low-maintenance applications.

To maintain their appearance and performance:

Clean surfaces regularly using a soft cloth.
Use mild soap and water for routine cleaning when necessary.
Avoid abrasive pads, rough brushes and harsh chemical cleaners.
Clean spills and stains promptly.
Avoid unnecessary impact or scratching from sharp objects.
Inspect fittings, screws, hinges and other hardware periodically.
Maintain proper installation and support for long-term performance.

10 / PRODUCT SELECTION & APPLICATION RESPONSIBILITY

Select the product for its intended application

The selection of the appropriate Multiwood product, thickness and specifications must be determined according to the intended application.

Customers, fabricators, contractors and installers are responsible for:

Selecting the correct product for the intended application.
Verifying board thickness and dimensions before processing.
Ensuring suitable structural support and installation methods.
Selecting compatible adhesives, screws, hardware and finishing materials.
Following the recommended processing and installation guidelines.

Incorrect product selection, unsuitable thickness, improper installation or inappropriate processing may affect the final performance of the product.

For technical assistance and product recommendations, please contact the Thomson Multiwood team before commencing work.

11 / WARRANTY & LIABILITY LIMITATIONS

Warranty coverage and limitations

Thomson Multiwood products are supplied with a commitment to quality and long-lasting performance.

Warranty coverage is subject to the applicable product warranty terms and conditions.

Any claim for manufacturing defects must be reported before cutting, processing or installation.
Products must be inspected upon receipt.
Warranty claims are subject to verification and approval by the company.
Warranty coverage is limited to the terms specified in the applicable product warranty.
The company shall not be responsible for defects or damage resulting from improper storage, handling, cutting, machining, lamination, painting or installation.
The company shall not be responsible for damage resulting from incorrect product selection, misuse, unsuitable applications or unauthorised modifications.
Labour charges, installation costs, project delays and consequential losses are excluded unless expressly covered by the applicable written warranty.

For complete warranty details, please contact our team.

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Our team is here to help you select and use the right Multiwood solution for your project.

THOMSON MULTIWOOD INTERIORS TRADING L.L.C.

Warehouse No. 08, Plot No. 242-163,
Al Qusais Industrial Area 1, Dubai, UAE.

Working Hours
Monday – Saturday | 9:00 AM – 7:00 PM

Call / WhatsApp
+971 58 199 1221

Email
info@multiwooduae.ae

Website
www.multiwooduae.ae

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